WATI
WhatsApp API, team inbox and chatbot popular with Indian SMBs
WATI gives small teams a shared WhatsApp inbox, broadcast tools, no-code chatbot flows and a Knowbot AI add-on. The company is headquartered outside India but offers INR billing and has a large Indian customer base.
In short: WATI is an AI tool for whatsapp & conversational commerce and customer support, priced from $49/month. For Indian buyers it bills in INR, issues a GST-compliant invoice and accepts UPI / RuPay. On the AIproducts.in India-readiness checklist it scores 5/7. Indian languages with first-class support: Hindi. Editors last reviewed this listing on 2026-09-08.
India-readiness
The score above (out of 7) covers these 7 checks; DPDP Act posture is tracked separately below and isn’t counted toward it.
Company is headquartered outside India; large India customer base and INR billing.
Indian languages: Hindi
India-readiness data is compiled by our editors from public vendor information and may be out of date. Verify GST invoicing, data residency and pricing with the vendor before you buy.
Strengths
- Popular with Indian SMBs and agencies
- Good template and broadcast tooling
- Knowbot AI chatbot add-on
Watch-outs
- Data is not stored in India
- Costs add up with add-ons and Meta fees
WhatsApp & conversational commerceCustomer supportWhatsApp commerce & supportMultilingual customer supportD2C marketing & ads
WATI — frequently asked questions
- Does WATI provide a GST invoice in India?
- Per our editors' compilation, WATI can issue a GST-compliant tax invoice carrying a GSTIN, so the spend can be claimed as input tax credit. Confirm the current position with the vendor before you buy.
- Is WATI priced in rupees?
- WATI shows INR pricing and bills natively in rupees. It is priced from $49/month.
- Can I pay for WATI with UPI or a RuPay card?
- Yes — our notes indicate WATI accepts India-issued payment methods such as UPI or RuPay without heavy forex friction.
- Does WATI store data in India?
- We have not found an India data-residency option for WATI. Documented DPDP Act (2023) posture: partial. Review this if your data cannot leave the country.
- Which Indian languages does WATI support?
- WATI has first-class support for Hindi, according to our editors' review.
- How India-ready is WATI?
- WATI scores 5 out of 7 on the AIproducts.in India-readiness checklist, which covers: made in India, INR pricing, native INR billing, GST invoice, UPI/RuPay acceptance, India data residency, and an Indian legal entity or support presence.
- What are the alternatives to WATI?
- Comparable tools tracked on AIproducts.in include Interakt and Gupshup. Each tool page compares them on India-readiness, pricing and Indian-language support.