WATI
WhatsApp API, team inbox and chatbot popular with Indian SMBs
WATI gives small teams a shared WhatsApp inbox, broadcast tools, no-code chatbot flows and a Knowbot AI add-on. The company is headquartered outside India but offers INR billing and has a large Indian customer base.
India-readiness
🇮🇳 5/7- Made in IndiaNo
- Pricing shown in INRYes
- Bills natively in INRYes
- GST-compliant invoiceYes
- UPI / RuPay / India cardsYes
- India data residency optionNo
- Indian legal entity / supportYes
- DPDP Act posturepartial
Company is headquartered outside India; large India customer base and INR billing.
India-readiness data is compiled by our editors from public vendor information and may be out of date. Verify GST invoicing, data residency and pricing with the vendor before you buy.
Strengths
- Popular with Indian SMBs and agencies
- Good template and broadcast tooling
- Knowbot AI chatbot add-on
Watch-outs
- Data is not stored in India
- Costs add up with add-ons and Meta fees
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