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🎧 Customer support

Deflection bots, agent assist and multilingual helpdesk automation.

7 tools, sorted by India-readiness.

Z

Zoho Zia

Productivity · Sales

🇮🇳 7/7

AI across Zoho CRM, Books, Desk and Writer — with an India data centre

Freemiumfrom ₹800/mo🇮🇳 Made in IndiaGST invoice1 Indian lang.
F

Freshworks Freddy AI

Customer support · Sales

🇮🇳 7/7

Copilot and insights across Freshdesk and Freshsales

Paidfrom $29/mo🇮🇳 Made in IndiaGST invoice1 Indian lang.
I

Interakt

WhatsApp & conversational commerce · Customer support

🇮🇳 7/7

WhatsApp commerce for Indian D2C and Shopify stores

Paidfrom ₹2,499/mo🇮🇳 Made in IndiaGST invoice1 Indian lang.
G

Gupshup

WhatsApp & conversational commerce · Customer support

🇮🇳 7/7

One of India's largest WhatsApp BSPs, now with AI agents

FreemiumFree tier available🇮🇳 Made in IndiaGST invoice7 Indian lang.
O

Observe.AI

Customer support · Sales

🇮🇳 6/7

Contact-centre conversation intelligence and agent assist

Contact salesCustom pricing🇮🇳 Made in IndiaGST invoice3 Indian lang.
Y

Yellow.ai

Customer support · Chatbots & assistants

🇮🇳 6/7

Enterprise voice and chat automation with Indian-language support

Contact salesCustom pricing🇮🇳 Made in IndiaGST invoice9 Indian lang.
W

WATI

WhatsApp & conversational commerce · Customer support

🇮🇳 5/7

WhatsApp API, team inbox and chatbot popular with Indian SMBs

Paidfrom $49/moGST invoice1 Indian lang.