Best AI tools for WhatsApp commerce and support in India
WhatsApp is the storefront and the support desk for millions of Indian businesses. These platforms layer AI on the WhatsApp Business API for catalogs, cart recovery, broadcast campaigns and multilingual chat support.
| Tool | India score | Pricing | GST invoice | Indian languages |
|---|---|---|---|---|
| Interakt | 7/7 | from ₹2,499/mo | Yes | 1 |
| Gupshup | 7/7 | Free tier available | Yes | 7 |
| Yellow.ai | 6/7 | Custom pricing | Yes | 9 |
| WATI | 5/7 | from $49/mo | Yes | 1 |
Interakt
WhatsApp & conversational commerce · Customer support
WhatsApp commerce for Indian D2C and Shopify stores
Gupshup
WhatsApp & conversational commerce · Customer support
One of India's largest WhatsApp BSPs, now with AI agents
Yellow.ai
Customer support · Chatbots & assistants
Enterprise voice and chat automation with Indian-language support
WATI
WhatsApp & conversational commerce · Customer support
WhatsApp API, team inbox and chatbot popular with Indian SMBs
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